Terms & Privacy

Last updated: August 31, 2026

The short version: Rise turns what residents say into a neighborhood voice that decision makers can hear. Signed-in neighbors see your statements with the display name you chose; anything published outside the app is anonymized. Your email is only used to sign you in, and we do not run ads, sell data, or track you around the web.

1. Who we are

Rise is operated by People Ventures Inc., a British Columbia company. These terms are an agreement between you and People Ventures Inc. By creating an account or using Rise, you agree to them.

2. What Rise is

Rise lets residents speak about life in their neighborhood, see their voice counted alongside their neighbors, echo (agree or disagree with) other residents' statements, and follow what happens next. Rise compiles what residents say into digests and reports for the public, community organizations, journalists, and decision makers.

3. Your account

You sign in with an email address (a one-time code or a passkey). There is no password to remember.
You must live in the neighborhood you declare and be at least 16 years old.
You choose a display name before your first post. Neighbors see it beside your statements and Board listings; pick one you are happy to stand behind.
One account per person. Do not use Rise to impersonate anyone or to manufacture support for a view.

4. Your voice and how it is used

When you speak, Rise records a short structured version of what you raised: a summary, a one-sentence statement, a topic, and the neighborhood it concerns.
Statements are shown to other signed-in residents with your display name, never your email. Your echoes (agree or disagree votes) stay private to you.
Anything that leaves the app is anonymized: public share pages, digests, statistics, and reports say "a neighbor in your area", never a name.
You give People Ventures Inc. a licence to use, anonymize, aggregate, and publish what you submit as part of neighborhood digests, statistics, and reports. You keep ownership of your words.
You are never quoted in a way that identifies you unless you explicitly agree to it first.
Counts and statistics (for example, "47 voices on pedestrian safety") are aggregates and may appear in public materials.

5. Ground rules

Rise is for conditions, places, and policies, not for targeting people. Do not use Rise to:

attack, name, or identify a private individual;
post content that is unlawful, hateful, or harassing;
misrepresent where you live, automate submissions, or otherwise distort the neighborhood's voice.

We may decline to record, or may remove, content that breaks these rules, and may suspend accounts that repeatedly do.

6. The Verified badge

You can optionally verify that you live in your declared neighborhood with a one-time location check done on your device. The result is a yes or no; your coordinates are checked and immediately discarded, never stored. Verified voices may be given extra weight in reports, and that weighting is disclosed in our methodology.

7. Privacy

What we collect: your email address, the neighborhood you declare, what you submit (your words and the structured version of them), your echoes, and standard technical logs needed to run the service.
What we do not collect: your legal name, your address, or your precise location. Verification coordinates are never stored. Your display name is whatever you choose to be called; it is required before your first post and shown to signed-in neighbors.
No ads, no sale of data, no tracking pixels. Your information is used to run Rise and to build the anonymized, aggregated reports described above, nothing else.
Where your data lives: on Canadian servers (currently in central Canada).
AI processing: your submission is processed by an AI service to structure and classify it. It is not used to train third-party AI models.
Your rights: under BC's Personal Information Protection Act you can ask what we hold about you, ask us to correct it, or ask us to delete your account and submissions. Contact us at hello@rhaeize.com.

8. What Rise is not

Rise is not a government service and does not guarantee that any authority will act on, or respond to, anything you or your neighbors raise.
Rise is not an emergency service. If someone is in danger, call 911. For city service requests (a pothole, a broken light), Rise may point you to Van311.
Rise is provided "as is", without warranties. To the extent the law allows, People Ventures Inc. is not liable for indirect or consequential damages arising from your use of Rise.

9. Changes and contact

We may update these terms as Rise grows. If a change is significant, we will tell you in the app before it takes effect. Continuing to use Rise after a change means you accept it. These terms are governed by the laws of British Columbia and of Canada.

Questions? hello@rhaeize.com

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